Privacy Policy

Our Commitment to Your Privacy

At ECC El Centro Concrete, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or use our services.

Information We Collect

When you request a quote or contact us, we collect information you provide directly, such as your name, email address, phone number, property address, and project details. This helps us understand your needs and provide accurate estimates.

We may also collect technical information automatically when you visit our website, including your IP address, browser type, device information, and pages you view. This helps us improve our website and understand how visitors use it.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes for concrete services
• Schedule and complete the services you request
• Send you updates about your project status
• Process payments and maintain records
• Improve our website and services
• Send you occasional updates about our services (you can opt out anytime)
• Comply with legal obligations and resolve disputes

How We Share Your Information

We do not sell your personal information to third parties. We may share your information only in these limited circumstances:

• With service providers who help us operate our business (like payment processors or scheduling tools)
• When required by law, such as responding to subpoenas or court orders
• To protect our rights, property, or safety, or that of others
• With your consent for a specific purpose

Cookies and Tracking

Our website may use cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. Disabling cookies may limit some features of our website but will not prevent you from contacting us or requesting services.

How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access the personal information we have about you
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Request a copy of your information

To exercise these rights, contact us at contact@elcentroconcrete.com or call (760) 997-7774.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before providing any information.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You can request information about the categories of personal information we collect and how we share it. Contact us to learn more about your California privacy rights.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be indicated by the date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at contact@elcentroconcrete.com or call (760) 997-7774. We are committed to addressing your privacy concerns.